UNHCRUnknownProgramme Management

Preparation Guide

DATABASE & CRM Intern — UNHCR

Only 7 days left to apply

Expected Timeline

Based on the position grade (unknown), contract type (Other), and UNHCR's typical recruitment process.

Apply7d left
Screening2-4 weeks
Assessment2-4 weeks
References1-2 weeks
Offer2-4 weeks
Apply
7d left
Screening
2-4 weeks
Assessment
2-4 weeks
References
1-2 weeks
Offer
2-4 weeks
Estimated total process: 2-4 months

Note: UN recruitment timelines vary significantly. Some positions may take longer due to roster reviews, budget approvals, or geographic representation considerations.

Assessment Predictor

Based on the grade level, contract type, and position profile, expect the following evaluations:

Written TestCompetency-Based InterviewTechnical InterviewPresentation / Case StudyLanguage Assessment
Competency-Based Interview (CBI)

The UN uses the STAR method (Situation, Task, Action, Result). Prepare 2-3 concrete examples for each competency listed below. Focus on recent professional experiences (last 5 years).

Written Assessment

Typically a timed exercise (1-2 hours) testing analytical writing, policy analysis, or technical knowledge relevant to the role. Practice writing concise, structured responses under time pressure.

Competency Breakdown

These competencies were extracted from the vacancy announcement. Prepare STAR-format examples for each.

CoreCommunication
STAR Method Prompt:Describe a time when you had to convey complex technical information to a non-specialist audience. How did you adapt your message and what was the outcome?
CoreIntegrity
STAR Method Prompt:Describe a situation where you faced pressure to compromise your professional or ethical standards. How did you handle it?
ManagerialDecision-Making
STAR Method Prompt:Give an example of a high-stakes decision you made under time pressure. What process did you follow and what was the result?

Required Skills & Technical Knowledge

GovernanceSQLExcelCRMSalesforceData AnalysisData ScienceDatabase ManagementData ManagementCare and Donor DevelopmentInformation SystemsBusiness AdministrationIndustrial EngineeringInformation ManagementDonor Database ManagementCrm AdministrationFundraising OperationsCrm ManagementFundraising TechnologiesPayment OperationsProvide first

Position Profile

Grade—
SeniorityUnknown
Role TypeProgramme Management
ContractOther
Education—
Experience—
LanguagesEnglish, Spanish
View full vacancy Apply now

Preparation Checklist

  • Prepare 2-3 STAR stories for each competency (3 total)
  • Research UNHCR's latest strategic plan and priorities
  • Prepare a concise 2-minute "Tell me about yourself" response
  • Practice analytical writing under time pressure (1-2 hours)
  • Refresh your Spanish language skills
  • Read recent news and developments about UNHCR
  • Prepare 3-4 questions to ask the interview panel
  • Review the UN common system values and organizational culture

Pro Tips

  • UN interviews are competency-based — they ask for specific examples, not hypothetical scenarios.
  • Use the STAR method: Situation → Task → Action → Result.
  • Show how your experience aligns with the UN values: integrity, professionalism, respect for diversity.
  • Be specific and quantify your achievements when possible.
  • Mention experience working in multicultural environments — it's highly valued.