AI Innovation and Mediation Intern

• The intern will support the Mediation Unit’s innovation work by contributing to the research, prototyping, and testing of AI‑supported tools for mediation. This includes helping design and automate workflows, templates, and case management processes; structuring and analysing mediation data; and assisting in the development of UN reporting tools. The intern will also explore decision support concepts such as “AI judge” prototypes and help integrate generative AI into training materials and mediation support functions.
• The deliverables may include using UN-authorized AI tools such as Copilot and Gemini: 
  • Creating AI systems and workstreams to make mediation work more efficiently 
  • Prepare a list of AI resources that could be useful for mediation work 
  • Develop AI chatbots, which can guide the Ombudsman Office regarding resources of the organizations it serves, including creating dedicated spaces for each of the organizations based on policies and rules 
  • Create AI Judge dedicated spaces based on UNDT and UNAT cases on specific topics of concern 
  • Create automations for case management 
  • Develop case data snippets 
  • Suggest any other AI application tools for mediation and ombuds practice 

• Under the supervision of the Mediation Specialist/Manager, the intern will be involved in the preparation of the mediation unit’s training materials, projects, and coordination of various events.
• Create AI-efficient training mechanisms and tools 
• Explore and suggest AI tools useful for mediation and ombuds training 

• Professionalism: Demonstrated understanding of informal resolution of workplace disputes and the functioning of international organizations. Ability to keep matters confidential and exercise sound discretion in using information. Conscientiousness in meeting commitments, observing deadlines, and achieving results. Applicant is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges and remains calm in stressful situations. Applicant is/can become familiar with Office software, actively seeks to apply technology to appropriate tasks; understands applicability and limitations of technology to the work of the office. Good interpersonal skills, ability to work collaboratively with colleagues from different national and cultural backgrounds to achieve organizational goals. Applicant solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position.
• Communication: Ability to draft clearly and concisely, good written and oral language skills. Listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication.
• Planning and Organizing:  Ability to establish priorities, to coordinate one’s own work plan and meet deadlines. Applicant adjusts priorities as required; allocates appropriate amount of time and resources for completing work.

• Be enrolled in a postgraduate degree programme in computer science, information systems, data science, AI, software engineering, or related technology fields; or
• Be enrolled in the final academic year of a first university degree programme in a relevant technology field (such as a bachelor’s degree or equivalent) or have recently graduated from a relevant technology programme(as defined above) within one year; or
• Be enrolled in a postgraduate professional traineeship program in a technology field and undertake the internship as part of this program 
  
  Master’s degrees in Law, Human Resources, Organizational Behaviour, Psychology, Counselling, and other social sciences may be considered if accompanied by strong technological and technical skills. 

• Demonstrated experience or coursework in AI, automation, data analysis, and software tools.
• Strong understanding of AI tools and systems, especially Copilot and Gemini;
• Familiarity with workflow automation, data visualization, or prototyping tools is desirable.
• Strong interest in mediation and broader alternative dispute resolution, including arbitration and negotiation is required.
• Experience with generative AI tools is an advantage.
• Knowledge of ADR systems and disciplines is highly preferred, and some work experience will be an advantage.

• Fluent written and spoken English is required. Knowledge of other languages is an advantage. 

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• Duration: 3 months (an extension of another 3-month period may be considered)
• Modality: Full-time
• Location/Modality: The internship may be conducted in person in New York or virtually, subject to the needs of the Office and agreement with the supervisor. Interns working in person in New York are responsible for any travel, visa, accommodation, and related costs. Virtual interns are expected to maintain regular availability during New York business hours, as agreed with the supervisor. The internship modality, duty location, and stipend arrangement will remain unchanged throughout the duration of the internship.
• Stipend: UNDP interns receive a monthly stipend in accordance with the applicable UNDP Internship Policy [link removed]. The stipend amount and eligibility are determined in line with the policy and internship modality. All other expenses connected with the internship will be borne by the individual or the sponsoring Government or institution. For New York-based in-person internships, the current rate is USD 1,000 per month. For remote internships, the stipend rate will be determined based on the candidate’s physical location.
   
• UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship;
• Interns are responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed;
• Interns may apply for and be considered for positions within UNDP during the internship, in accordance with the UNDP Internship Policy.
• Interns must provide proof of enrolment in health insurance plan;
• Interns are not staff members and may not represent UNDP in any official capacity;
• Interns are expected to work full time but flexibility is allowed for education programmes;
• Interns need to obtain financing for subsistence and make own arrangements for internship, travel, VISA, accommodation, etc.