INFORMATION NETWORK OFFICER

The temporary position is located within the United Nations Support Office in Haiti (UNSOH). Pursuant to Security Council resolution 2793 (2025), UNSOH has been mandated to provide support; primarily to the Gang Suppression Force (GSF), the United Nations Integrated Office in Haiti (BINUH), the Haitian National Police (HNP), and the Haitian Armed Forces in the context of any joint operations with the GSF. Additionally, UNSOH is tasked with delivering technical assistance to the Organization of American States (OAS). The incumbent will lead the Network Service & ICT Workshop Team within the Field Technology Section (FTS), part of the Operations Management Unit (OMU). The OMU is responsible for optimizing all core technology operational activities, managing the program of operational telecommunication services and underlying infrastructure to ensure availability and performance at the highest industry standards. It provides emergency technology layers in support of force protection, protection of civilians, and overall mission safety and security. The position is based in Port-au-Prince and is located with the Field Technology Section in the Operations Management Unit. The Information Systems Officer , P3 will report to the Chief of Unit.

Within delegated authority, the Information Systems Officer, P-3 is responsible for the following duties: Provides network engineering support to military and joint operations environments, including mission headquarters, sector commands, forward operating locations, and command‑and‑control facilities, ensuring secure, resilient, and continuous communications in support of operational planning and execution. Coordinates network operations and security requirements with uniformed components, security sections, and mission partners to support force protection, situational awareness, and operational readiness in high‑threat environments. Plans, designs, implements, operates, and maintains enterprise network infrastructure services, including LAN, WAN, WLAN and secure gateway environments, in support of mission‑critical operations. Ensures availability, performance, resilience, and security of network services through proactive monitoring, fault analysis, capacity planning, and lifecycle management of network systems and equipment. Administers and supports network security solutions, including firewalls, VPNs, and perimeter security devices, ensuring compliance with organizational security standards and best practices. Leads troubleshooting and resolution of complex network incidents and outages, coordinating with internal technical teams and external vendors to restore services within agreed service levels. Supervises and provides technical guidance to network engineering and workshop personnel; assigns work, reviews deliverables, and ensures adherence to operational procedures. Implements and maintains network monitoring and diagnostic systems to ensure real‑time visibility, performance reporting, and early detection of service degradation. Contributes to the development of standard operating procedures, documentation, and technical reports related to network operations, security, and service performance. Supports business continuity, disaster recovery, and emergency communications readiness through resilient network design and regular testing activities. Performs other duties as required.

PROFESSIONALISM : Demonstrates professional competence and mastery of network engineering principles and practices; shows strong technical judgment in the operation, security, and optimization of enterprise network environments. Is conscientious and efficient in meeting service commitments, observing deadlines, and achieving results under demanding operational conditions. Remains calm and effective when responding to network incidents or service disruptions, including in high‑risk or austere environments. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. PLANNING & ORGANIZING : Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Advanced university degree (Master's degree or equivalent) in information management, information science, information systems, social science or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Possession of current Cisco professional‑level certification (such as CCNP or equivalent) and Check Point Security certification (such as CCSA/CCSE or equivalent) is required.

A minimum of five (5) years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems, experience in network engineering and administration, including hands-on design and management of enterprise-level network infrastructures is required. Two (2) years experience providing services in the field of information systems or related areas to or in a field operation of the United Nations common system or comparable international organization, including supervision of network engineers and implementation of service management frameworks is required. Two years ' experience in the field of information systems or related areas in a conflict or post-conflict setting, proven track record of managing large-scale network projects from requirements analysis through implementation, including network modernization initiatives or security infrastructure deployments is required. Experience supporting network operations in military, peacekeeping, or high‑risk field mission environments, including command‑and‑control facilities, joint operations centres, or mission security infrastructure, is required. Advanced knowledge of enterprise network engineering, including routing, switching, and secure network design across multi‑site LAN, WAN, and WLAN environments, is required. Proven experience administering, configuring, and troubleshooting Cisco‑based network infrastructures and enterprise firewall and VPN security platforms, including Check Point or equivalent solutions, is required. Strong experience using network monitoring, diagnostic, and performance management tools to detect, analyze, and resolve complex network connectivity, performance, and availability issues is required. Knowledge of network security architecture, disaster recovery, business continuity, and redundancy design for mission‑critical ICT services is required.

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

This temporary job opening is being advertised for advance planning purposes pending formal approval of the relevant funding and staffing structures. An appointment may be terminated, or post level adjusted in accordance with the Staff Rules for such reasons as abolition of post or reduction of staff or committee funding approvals, for example in the event that the funding for the post is not approved or the mandate of the mission is not extended. The selected candidate will be expected to temporarily deploy until 30 June 2026. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.