Common Services Associate
Background
Within the country office and as part of UNDP’s role as the coordinating agency for the Common services, the Common Services Associate post ensures effective and efficient management of inter-related operational and logistical activities in the areas of general administration, common premises and operational services to UN Agencies, common services budget preparation and execution monitoring and cost recovery and office compound services. The Common Services Associate works in close collaboration with the Operations Management Team (which represents UN Agencies) to ensure consistent service delivery in common services and common premises management. He/She supervises the common premises Maintenance Clerk and UN Receptionist.
Duties and Responsibilities
Duties and Responsibilities
The Common Services Associate performs the following duties:
1.Common Services Coordination and Adminstration
1.Common Services Coordination and Adminstration
2.Planning, Budgeting & Reporting
2.Planning, Budgeting & Reporting
3.Client Services & Feedback Management
3.Client Services & Feedback Management
4.Facilities & Space Management
4.Facilities & Space Management
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Institutional Arrangement
Institutional Arrangement
Under the guidance and supervision of the Operations Analyst, the incumbent ensures safe, enabling and cost-effective common premises services for the UN Building in Luanda. The Common Services Associate promotes a client-focused, quality and results-oriented approach in the office.
Competencies
Competencies
Core
Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making
Enable Diversity and Inclusion:
Cross-Functional & Technical competencies
Cross-Functional & Technical competencies
Business Direction and Strategy :- Business Acumen
Business Direction and Strategy :- Business Acumen
Business Direction and Strategy :- Effective Decision Making
Business Direction and Strategy :- Effective Decision Making
Business Management :- Risk Management
Business Management :- Risk Management
Business Management :- Customer Satisfaction
Business Management :- Customer Satisfaction
Business Management :- Customer Satisfaction
Business Management :- Customer Satisfaction
Finance:- Contributions management
Finance:- Contributions management
Required Skills and Experience
Required Skills and Experience
Education:
Education:
Min. Education requirements
Min. Education requirements
Experience:
Experience:
Min. years of relevant work experience
Min. years of relevant work experience
Experience, Knowledge, and skills
Experience, Knowledge, and skills
Desirable Criteria
Desirable Criteria
Required Language(s)
Required Language(s)
Equal opportunity
Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Right to select multiple candidates
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
