Logistics Assistant SC5

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at [email protected] (and copying in [email protected]). Our DEI team is here to ensure your full participation in our recruitment process.

Organizational Background:

Assisting more than 115.5 million people in 120 + countries each year, the World Food Program (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies, and helping individuals and communities find life-changing solutions to the multiple challenges they face in building better futures.

In conflict situations, we bring relief to exhausted populations and use food assistance to build pathways to peace and stability – work for which WFP was awarded the Nobel Peace Prize in 2020.

WFP Lebanon provides cash assistance to Syrian refugees and in-kind assistance to vulnerable Lebanese, while supporting the Government in strengthening social safety nets. WFP supports resilience-building activities, and its school meals programme improves nutrition and school attendance. Since October 2023, WFP has provided food and cash assistance to people affected by the conflict and has scaled up its food assistance including the distribution of daily meals following the recent escalation.

To know more about WFP’s mission, please check the below video:
https://www.facebook.com/WorldFoodProgramme/videos/10154930622760178/  

Under the supervision of the logistics associate, the incumbent will be responsible for implementing well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities. The role includes

supporting smooth and efficient communication with HQ to ensure international shipments are received and cleared without delays. The incumbent is also responsible for tracking shipments and ensuring they reach the final assigned destinations from the point of discharge. Duties include but are not limited to: 

• Coordinating with partners and internal stakeholders to receive, compile, consolidate and allocate dispatches.
• Coordinating vessel arrivals and departures.
• Allocating resources such as transport vehicles, port personnel for cargo handling operations.
• Supervising cargo loading and unloading processes, and ensuring compliance with safety standards and customer requirements.
• Handling cargo transfers to storage or transportation.
• Ensuring smooth coordination of vessel schedules, docking, and documentation, etc.    

The incumbent will provide specialized support to logistics operations and related activities, following standard processes and contributing, directly or indirectly, to the effective delivery of food assistance to beneficiaries.

1. Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.

2. Support timely ordering and delivery of commodities and supplies to authorised partners and destinations.

3. Support management of logistics vendors’ contracting activities including performance monitoring and measurement.

4. Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.

5. Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.

6. Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.

7. Assist in management of commodity accounting data quality and integrity.

8. Support operational pipeline analyses, assessments and operational planning for all delivery modalities.

9. Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.

10. Collect and compile data, produce and/or contribute to reports (e.g. CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems in support to informed decision-making.

11. Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.

12. Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.

13. Perform other related duties, as required.

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience: At least 5 years’ experience in logistics services preferably operations and shipping.

Language: Fluency in both oral and written communication in English and Arabic. Knowledge of French language is an added advantage.

• Effective communication and coordination abilities: Skilled in liaising with transport companies and shipping agents to support efficient logistics operations.
• Coordination of logistics cargo and dispatches/ deliveries
• Knowledge of logistics and supply chain management: Solid understanding of port operations, cargo handling, and multimodal delivery systems.
• Understanding of customs regulations and liaising with contracted service providers to identify and stay informed about new custom rules.
• Incident management and risk mitigation skills: Ability to address cargo damage or delays, document incidents, and escalate issues through appropriate channels.

• Experience with logistics systems: Proficiency in corporate systems for dispatch tracking and reporting.
• Emergency preparedness and contingency planning: Familiarity with Logistics Capacity Assessments and contingency frameworks.
• Data management and reporting proficiency: Skilled in compiling dispatch reports, statistics, and corridor performance analyses.
• Technical proficiency in MS Office and Excel: For preparing reports, monitoring budgets, and analyzing operational data.