Fleet/fuel Monitoring and Reporting Associate
THE ROLE:
To provide specialised support and coordinate the delivery of client-focused and value-for-money services pertaining to the Management Services portfolio.
KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
1. Coordinate administrative and technical support within the Management Services portfolio to ensure efficient and high-quality service delivery.
2. Monitor resource needs within the designated area of responsibility and assist in identifying new requirements to enhance operational efficiency and cost-effectiveness of services.
3. Collate and analyse data and prepare and/or consolidate reports to contribute to decision-making and efficient management of resources.
4. Monitor and process actions related to procurement, finance, human resources, and other relevant areas, ensuring data is accurately and timely recorded and processed in corporate systems.
5. Review and recommend improvements to procedures to contribute to continuous enhancement of services provided.
6. Provide timely and accurate resolutions to complex queries to ensure efficient delivery of services.
7. Utilise digital tools and technology applications to improve working practices and customer service, and effectively adopt new technologies that are introduced at the workplace.
8. Participate in the preparation of inter-agency initiatives as part of UN Reform to achieve cost savings and enhancement of service quality.
9. Liaise with other functions and third-party contractors to enable efficient service delivery.
10. Provide advice and support to junior staff to ensure individual and team objectives are met in line with required standards.
11. Provide training and guidance to staff to improve understanding of Management Services regulations, policies, procedures, processes, standards, and systems.
12. Contribute to emergency preparedness and response by allocating resources, offering analytics, and providing services.
QUALIFICATIONS AND EXPERIENCE:
Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
Experience: Six or more years of progressively responsible work experience in the relative business stream with experience in general management services work.
Desired experience for entry into the role:
Has demonstrated a sound understanding of WFP Management Services regulations, policies, procedures, processes, standards, and systems.
Has experience in collating data and preparing reports pertaining to Management Services portfolio such as management of assets, facilities, fleet, travel, or similar areas.
Has experience in coordinating the work of others and providing guidance and training.
Has experience working with teams across different functional areas.
Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.
