SUPPLY CHAIN BUSINESS INTELLIGENCE OFFICER

The temporary position is located within the United Nations Support Office in Haiti, specifically in the support office located in the Dominican Republic (UNSOH). Pursuant to Security Council resolution 2793 (2025), UNSOH has been mandated to provide support; primarily to the Gang Suppression Force (GSF), the United Nations Integrated Office in Haiti (BINUH), the Haitian National Police (HNP), and the Haitian Armed Forces in the context of any joint operations with the GSF. Additionally, UNSOH is tasked with delivering technical assistance to the Organization of American States (OAS). The temporary position is based in Santo Domingo and is located in the Supply Chain Business Intelligence Unit, and reports to the Chief of Section, Supply Chain Acquisition and Performance Management, P5, with functional coordination to the Office of Supply Chain Management at UNHQ and UNSOH Haiti leadership for mission-specific analytics priorities.

Within delegated authority, the Supply Chain Business Intelligence Officer, P-4 is responsible for the following duties: • Aligned with the Secretary General’s Data Strategy, the Supply Chain Business Intelligence Officer will be responsible for effectively managing and leading the monitoring and reporting of the versatile mission operations through technology-driven tools and processes developed for analyzing data to ensure actionable information is delivered to the mission stakeholders to assist informed decision making based on real-time data. Within delegated authority, the Supply Chain Business Intelligence Officer will be responsible for the following duties: • Provide expert advice within UNSOH and other stakeholders on all issues related to leveraging data and business intelligence as to assessment, planning, monitoring, management, to ensure continuous improvement of the overall performances of the mission. Management, with emphasis on establishing the mission's foundational BI architecture during startup, including definition of minimum viable KPIs, data governance protocols, and phased dashboard rollout aligned with UNSOH's SCR mandate priorities • Spearhead the Business Intelligence Unit workplan to ensure successful planning, organizing, execution, monitoring, and control of the mission’s Business Intelligence (BI) Programme of work; • Administer the implementation of agreement for BI support services; • Manage development of BI demands or requirement; manage lifecycle of BI projects in alignment with UNSOH BI vision and strategy. • Lead the performance reporting based on SCOR (Supply Chain Operations Reference) metrics and mission specific KPIs in the mission. • Evaluate operational, analytical, and strategic reporting solutions. • Evaluate data captured from Enterprise Resource Planning (ERP) systems modules and other relevant systems of record, suggest, and validate solutions for improvements of end-to-end Supply Chain processes. • Design, validate mission-specific Key Performance Indicators (KPIs), BI dashboards and ensure integration and automation of data flow to the designed mission dashboards, in consultation with relevant sections/units as needed. • Lead the Business Intelligence Unit. Coordinate closely with UNSOH Haiti-based counterparts to ensure BI outputs directly inform Port-au-Prince operational decision-making, while leveraging Santo Domingo based regional expertise for scalability and standardization. • Ensure that timely and actionable information is produced which helps drive business results and guide decision making process for improving the effectiveness and efficiency of the end-to-end supply chain operations within the Mission. • Devise, promote and evaluate analytic models and creative data visualization to derive actionable intelligence and enable senior management decisions. • Develop, review, evaluate, of business rules, guidelines, standard operating procedures, and other guidance materials based on the UN regulations and rules, international standards, and recommended practices on supply chain management. • Ensure continuation of the operationalized Supply Chain management concepts, strategies, and the implementation of instructions on Supply Chain Self-Assessment and Performance Reporting in all areas of mission operation. • Provide guidance and technical support in formulation of user requirements for IT systems in support of materials management and Supply Chain activities. • Lead the execution of functions carried out within the Unit ensuring the smooth functioning and successful delivery of financial year-end goals. • Prioritize mentorship and technical upskilling of national staff in data literacy and BI tools, with intentional efforts to recruit, retain, and advance women in data/analytics functions; ensure equitable access to Power BI training and high-visibility analytical assignments • Ensure gathering of requirements from various stake holders and business process owners to define specific business requirements for the end-to-end Supply Chain Performance Management. • Develop and promulgate Business Intelligence Guidance and Procedures, monitor, and ensure compliance. • Translate business requirements into BI dashboards, reports, and analytical solutions and regularly review for enhancement. • Acquire, process, and clean data from different sources, ensuring data accuracy and integrity. • Assist in the development and execution of data-driven projects. • Provide inputs for continuous improvement and innovation in area of Supply Chain Performance Management. • Provide guidance in implementing change initiatives. • Ensure that all Supply Chain Management Service/Supply Chain Performance Management Section/Business Intelligence Unit activities are to comply to the DPKO/DFS Environmental and Waste Management policies and in line with the DFS Environment Strategy objectives; coordinate with the mission’s environmental officer for guidance as needed. • Prioritize mentorship and technical upskilling of national staff in data literacy and BI tools, with intentional efforts to recruit, retain, and advance women in data/analytics functions; ensure equitable access to Power BI training and high-visibility analytical assignments • Perform other duties, as required.

Professionalism: Ability to simplify complex information and communicate complex or statistical information to less-technically trained team members. Strong visual design skills, strong knowledge of business intelligence tools. Skilled in business process analysis, data extraction, transformation and management, data governance and quality audit. Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Proven ability to design and launch BI/performance management frameworks in startup, emergency, or high-volatility missions; commitment to integrating gender perspectives into data collection, analysis, and visualization. Creativity: Actively seeks to improve programmes or services; Offers new and different options to solve problems or meet client needs; Promotes and persuades others to consider new ideas; Takes calculated risks on new and unusual ideas; thinks "outside the box"; Takes an interest in new ideas and new ways of doing things; Is not bound by current thinking or traditional approaches. Technological Awareness: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology. Judgement/decision making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

Advanced university degree (Master's degree or equivalent degree) in computer science, data science, analytics, statistics, mathematics, supply chain management, information systems, or a related field. A first university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Certification in project management methodology such as PRINCE2 or PMP, supply chain (SCOR-P, CSCP or equivalent), Lean Six Sigma and Agile project management practices is desirable.

A minimum of seven (7) years of progressively responsible experience in supply chain management, logistics, procurement, or related fields is required. Experience in Supply Chain performance management is required. Experience working with Excel and Data-Base Management (access) is required. Experience in designing and producing reports in data visualization applications (MS Power Business Intelligence, Qlik, Tableau or similar), or business intelligence tools (SAP Business Objects, etc.) is desirable. Experience in Data Integration is desirable. At least two (2) years of experience in working with Power BI is desirable. Experience in providing diverse Supply Chain support services to large range of clients in a complex, volatile, conflict or post-conflict environment is desirable

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

This temporary job opening is being advertised for advance planning purposes pending formal approval of the relevant funding and staffing structures. An appointment may be terminated, or post level adjusted in accordance with the Staff Rules for such reasons as abolition of post or reduction of staff or committee funding approvals, for example in the event that the funding for the post is not approved or the mandate of the mission is not extended. The selected candidate will be expected to be temporarily deployed until 30 June 2026. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Qualified female candidates are strongly encouraged to apply for this position. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.